Terms and Conditions - Garden Maintenance Coney Hall
Welcome to Garden Maintenance Coney Hall. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our service provisions.
1. Services Provided
We offer comprehensive garden maintenance services, including lawn care, pruning, planting, weed control, and seasonal clean-ups. Our team is dedicated to maintaining the beauty and health of your garden.
1.1 Scope of Work
- Lawn Care: Mowing, edging, and fertilizing.
- Pruning: Trimming shrubs, trees, and hedges.
- Planting: Installation of new plants and flowers.
- Weed Control: Manual and chemical weed removal.
- Seasonal Clean-ups: Preparing gardens for different seasons.
2. Payment Terms
Payment for services rendered is due upon completion of each gardening session unless prior arrangements have been made. We accept various payment methods, including cash, credit cards, and bank transfers.
2.1 Invoicing
Invoices will be issued monthly and must be settled within 15 days of receipt. Late payments may incur additional charges.
3. Cancellation Policy
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 48 hours may be subject to a cancellation fee.
3.1 Refunds
Refunds for services not rendered will be processed within 14 business days. If dissatisfaction arises, please contact our support team to address the issue.
4. Responsibilities
While we strive to provide excellent service, the following responsibilities are outlined:
- Client Responsibilities: Ensure access to the property, secure pets, and inform us of any specific garden care requirements.
- Service Provider Responsibilities: Deliver services with due care and professionalism, and adhere to agreed schedules.
4.1 Limitation of Liability
Garden Maintenance Coney Hall is not liable for any damage resulting from unforeseen circumstances, including extreme weather conditions or pre-existing garden conditions. We commit to minimizing risks and addressing any issues promptly.
5. Health and Safety
We prioritize the health and safety of our team and clients. All services are conducted following industry-standard safety protocols. Clients are requested to adhere to any safety guidelines provided during service appointments.
5.1 Insurance
We maintain appropriate insurance coverage to protect against accidents or damages that may occur during service delivery.
6. Modifications to Terms
Garden Maintenance Coney Hall reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes through official communication channels.
6.1 Acceptance of Changes
Continued use of our services after modifications implies acceptance of the updated Terms and Conditions.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Garden Maintenance Coney Hall operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
7.1 Dispute Resolution
We encourage clients to communicate directly with us to resolve any disputes amicably before seeking external remedies.
8. Privacy Policy
Personal information collected during service appointments is handled in accordance with our Privacy Policy. We ensure the confidentiality and security of client data.
8.1 Data Protection
All client information is stored securely and used solely for the purpose of providing and improving our services.
9. Termination
Either party may terminate the service agreement with a written notice of 30 days. Upon termination, any outstanding payments for services rendered will become immediately due.
9.1 Effects of Termination
Termination does not absolve clients from the responsibility of settling outstanding payments. We reserve the right to collect due payments through appropriate channels.
10. Intellectual Property
All materials provided by Garden Maintenance Coney Hall, including manuals, guidelines, and promotional content, are the intellectual property of the company and are protected by applicable laws.
10.1 Usage Rights
Clients are granted a limited, non-exclusive license to use the provided materials solely for personal use related to garden maintenance services.
11. Force Majeure
Garden Maintenance Coney Hall shall not be held liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, wars, or other unforeseen events.
11.1 Notification
In the event of a force majeure situation, we will notify clients as soon as possible and make reasonable efforts to resume services promptly.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
12.1 Amendment
We may amend individual sections of these terms without affecting the overall agreement, ensuring that the integrity and intent remain intact.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between Garden Maintenance Coney Hall and the client regarding the services provided, superseding all prior agreements and understandings.
13.1 No Waiver
Failure to enforce any provision does not constitute a waiver of the right to enforce it in the future.
14. Contact Information
For any questions or concerns about these Terms and Conditions, please refer to our customer support services.